Effective Date: 03 February 2026
Website: www.coszon.com
Legal Entity: COSZON LLP
LLPIN: ACU-9377
GSTIN: 09AAWFC1775G1ZY

This Cancellation Policy outlines the terms under which orders placed on www.coszon.com may be cancelled.

1. Cancellation Before Dispatch

Customers may cancel their order before it has been dispatched.

To request cancellation, please contact us immediately at:

📧 [email protected]
📞 +91 9599105906

Cancellation requests must include:

  • Order number
  • Registered email address
  • Contact number

If the order has not yet been shipped, it will be cancelled and a confirmation email will be sent.

2. Cancellation After Dispatch

Once an order has been dispatched:

  • Cancellation requests cannot be processed.
  • Customers may refuse delivery (where applicable) or initiate a return after receiving the product.
  • Returns will be handled in accordance with our Refund & Return Policy.

3. Refund for Cancelled Orders

If an order is successfully cancelled before dispatch:

  • Refunds will be processed within 5–7 business days.
  • Refunds for prepaid orders will be credited to the original payment method.
  • For Cash on Delivery (COD) orders, no refund is required if payment has not been collected.

Processing times may vary depending on banks and payment gateways.

4. Cancellation by COSZON LLP

COSZON LLP reserves the right to cancel orders under the following circumstances:

  • Product is out of stock
  • Pricing or technical errors
  • Incomplete or incorrect shipping information
  • Suspected fraudulent transactions
  • Regulatory or legal restrictions

If COSZON LLP cancels an order after payment is received, a full refund will be issued to the original payment method.

5. Contact Information

COSZON LLP
D-105/1F, Apex Golf Avenue, GH-3 Sport City-1
Gautam Buddha Nagar
Uttar Pradesh – 201318
India

Email: [email protected]
Phone: +91 9599105906

Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM IST
Sunday: Closed