All orders placed on Coszon® are subject to product availability and successful payment confirmation. Once an order is placed, customers receive an order confirmation via email or WhatsApp. Orders are usually processed within 1–3 business days and shipped through trusted courier partners. Delivery timelines may vary depending on location and external circumstances.

Shipping is available across India. Estimated delivery time generally ranges between 3–7 business days. Any applicable shipping charges are clearly mentioned at the time of checkout.

Returns are accepted only in cases of damaged, defective, or incorrect products. Return requests must be raised within 48 hours of delivery along with proper proof such as images or videos. Products must be unused and in original packaging. Upon verification and approval, refunds (if applicable) are processed to the original payment method within 5–7 business days.

Due to the natural nature of crystals and stones, slight variations in color, size, shape, or texture are natural characteristics and are not considered defects.

Order cancellations are allowed only before dispatch. Once an order has been shipped, cancellation requests will not be accepted. Refunds for approved cancellations follow the standard refund timeline.

Coszon® respects customer privacy and ensures that personal information collected during the order process is used only for order fulfillment, payment processing, delivery, and customer communication. Sensitive payment details such as card numbers or UPI information are not stored on our servers. All payments are securely processed through authorized payment gateways.

All products available on Coszon® are intended for spiritual, belief-based, wellness, and lifestyle purposes only. Information provided on the website is based on traditional beliefs and general references. Coszon® does not guarantee any medical, financial, legal, or supernatural outcomes. Products are not a substitute for professional advice.

All website content including text, images, logos, and designs is the intellectual property of Coszon®. Unauthorized reproduction or misuse is strictly prohibited.

Coszon® reserves the right to modify or update this policy at any time without prior notice. Continued use of the website implies acceptance of the updated policy.

All transactions, disputes, or legal matters related to Coszon® shall be governed by the laws of India and subject exclusively to the jurisdiction of Gautam Buddha Nagar, Uttar Pradesh, India.