Effective Date: 03 February 2026
Website: www.coszon.com
Legal Entity: COSZON LLP
LLPIN: ACU-9377
GSTIN: 09AAWFC1775G1ZY

COSZON LLP is committed to delivering products in a timely, transparent, and secure manner across India. This Shipping & Delivery Policy outlines the terms governing shipment and delivery of orders placed on www.coszon.com.

1. Order Processing

  • Orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays).
  • Orders placed after 6:00 PM IST will be processed on the next working day.
  • Orders are processed only after successful payment confirmation (for prepaid orders) or confirmation (for COD orders, if available).

Once dispatched, customers will receive shipment confirmation via email and/or SMS.

2. Delivery Coverage

COSZON LLP currently delivers within India only.

We do not offer international shipping at this time.

3. Estimated Delivery Timelines

Estimated delivery times after dispatch:

  • Metro Cities: 3–5 business days
  • Non-Metro Locations: 5–7 business days
  • Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary due to:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Regulatory restrictions
  • Unforeseen operational disruptions

While COSZON LLP works with reliable courier partners, delivery timelines are subject to third-party logistics operations.

4. Shipping Charges

  • Applicable shipping charges (if any) are clearly displayed at checkout before order confirmation.
  • Free shipping promotions, if offered, will be clearly stated on the website.
  • Cash on Delivery (COD) charges, if applicable, are displayed before final order placement.

There are no hidden shipping charges.

5. Order Tracking

After dispatch, customers will receive:

  • Courier partner details
  • Tracking number
  • Tracking link (where available)

If tracking details are not received within 48 hours of dispatch, customers may contact:

📧 [email protected]
📞 +91 9599105906

6. Delivery Attempts & Undelivered Orders

Courier partners typically make 2–3 delivery attempts.

Orders may be returned to COSZON LLP if:

  • Incorrect or incomplete shipping address is provided
  • Customer is unavailable during delivery attempts
  • Delivery is refused

If an order is returned due to customer-related reasons, re-shipping charges may apply.

7. Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

COSZON LLP shall not be liable for delivery delays or losses arising from incorrect address details submitted by the customer.

8. Damaged or Missing Shipments

If a product is received damaged, defective, or incomplete:

  • The customer must notify COSZON LLP within 48 hours of delivery
  • Clear photographs of the product and packaging must be shared
  • Email notification must be sent to [email protected]

All cases will be reviewed in accordance with our Refund & Return Policy.

9. Contact Information

COSZON LLP
D-105/1F, Apex Golf Avenue, GH-3 Sport City-1
Gautam Buddha Nagar
Uttar Pradesh – 201318
India

Phone: +91 9599105906
Email: [email protected]

Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM IST
Sunday: Closed